Privacy Policy

Love Branding Limited are compliant with the current General Data Protection Regulations 2018 (GDPR policy introduced May 2018). Our Policy will be reviewed when necessary to allow continuing development and upgrades. Any changes to our Policy or any changes issued from the Information Commissioners Office (ICO) will either be implemented with immediate effect or within reasonable timeframes as instructed by the ICO.

How and When We Collect Your Personal Data:

When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number or other details to help you with your experience.

We collect information from you when you fill out a form or contact us by email or telephone.

How do we use your information?

We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

-          To personalize user's experience and to allow us to deliver the type of content and product offerings in which you are most interested.

-          To send periodic emails regarding your order or other products and services.

Visitors To Our Website

When someone visits Love Branding Limited we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website. If we do want to collect personally identifiable information through our website, we will be up front about this. We will make it clear when we collect personal information and will explain what we intend to do with it. This, in the majority of cases, will be at the point you make an official enquiry.

What Personal Data Do We Process And Why?

We only collect your name, address, telephone number and email address under the following circumstances:

You register an enquiry for the following reasons:

• Quotation Request
• Visual Request
• Sample Request
• Catalogue Request
• You contact our Company for sales or enquiry via telephone / email
• The supply of Sales Invoices, statements and other administrative requirements.
• You ask to be placed on our mailing lists.

We collect this information for legitimate business reasons and only store contact information in line with legal requirements.

Access to Data:

In order to efficiently run our business and to be able to offer exceptional levels of service, it is essential that staff with the relevant permissions have access to your data. All computers are password protected and/or, dependent on permission levels, require further authentication.

Retention of Data

Our Data Retention Schedule, which in the majority of cases is seven years, or, in line with relevant laws or regulatory obligations (for instance HMRC) will be securely stored by Love Branding Limited.

Transfer of Data

Love Branding Limited will not release your information to third parties to use for their own purposes. We do share data with third parties when it is necessary to complete a sale or service.

We do not Transfer, sell or exchange your data to any third parties for mailing lists or telephone sales.

Love Branding Limited, may, in certain circumstances have an obligation to provide data to third parties for the prevention and detection of crime and for anti-money laundering checks.

We collect this information for legitimate business reasons.

We do not transfer your data to other websites although we may have links on our own websites to others and we would recommend that you check their privacy policy before providing any personal information.

How Do We Keep Your Data Secure?

Love Branding Limited take all appropriate and reasonable steps to make your data secure. This can be in the form of but not limited to, means of physical protection, passwords, anti-virus protection and staff training.

Consent

By submitting any personal information to us you consent to the use of information as set out in this privacy policy. We reserve the right to amend or modify this privacy policy and if we do so we will post the changes on our website. It is your responsibility to check this privacy policy every time you submit information to us. Your use will signify that you agree to any such changes. You have a right to request withdrawal of consent at any time.

Your right to be forgotten and withdrawal of consent

The ‘Right to be Forgotten’. Under Article 17 of the GDPR individuals have the right to have personal data erased. The right is not absolute and only applies in certain circumstances, details of which can be found on the Information Commissioner’s Office website. https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/right-to-erasure/. We will action any right to be forgotten within one month of the request being made to us unless we have a legal obligation to keep or in the exercise or defence of legal claims.

Contact Us

If you have any queries regarding Love Branding Limited’s Privacy Policy, please do not hesitate to contact either at our office, by mail, telephone or email.

Love Branding Limited
Southside Farm
Units 1-3 White Hill
London Road
Wooburn Moor

High Wycombe

Bucks

HP10 0NN

Email: sales@love-branding.co.uk

You may also contact us on the above address in respect of any complaint relating to the processing of your personal data. You may also raise a complaint with the Information Commissioner’s Office (ICO) at https://ico.org.uk/

Accessing your information

You are in control of any personal information you provide to us online. If at any time you would like to correct the personal information we have about you, please contact us.

In order to review any personal information we have collected about you via this website or to ask us to delete that information or to stop further use of the information, please contact us.

Cookies

Love Branding Limited does use cookies. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

We use cookies to:

      • Help remember and process the items in the shopping cart.

      • Understand and save user's preferences for future visits.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Internet Explorer) settings. Each browser is a little different, so look at your browser's Help menu to learn the correct way to modify your cookies.

If users disable cookies in their browser:

If you disable cookies off, some features will be disabled.
It will turn off some of the features that make your site experience more efficient and some of our services/features will not function properly.

However, you can still place orders over the telephone .

Links to other websites

We offer links to sites that are not operated by us.

If you visit one of these linked sites, it is your responsibility to review their privacy and cookie policies.