Terms & Conditions

The Terms and Conditions detailed on this page apply to all orders with Love Branding Limited. Receipt of an acknowledgement of order by you, constitutes your acceptance that our conditions are the only conditions that apply to the contract unless agreed in writing by Love branding Limited.

Payment Terms

Approved Credit Accounts – 30 days from date of invoice as standard unless otherwise agreed in writing by both parties.

Non-Account Customers – Full payment prior to ordering.

Passing of title and risk

The risk of the goods shall pass to you on delivery. All goods supplied remain the property of Love Branding Limited until paid for in full. In the event of non-payment by you for such goods we will, without loss of any rights or remedy, remove from your possession those goods belonging to us in accordance with these terms and conditions and we shall be entitled upon the property where the goods are stored and repossess and remove the same. You hereby grant us irrevocable licence to enter your premises for the said purpose.

Products

Love Branding Limited reserves the right to alter any details or design of products illustrated without prior notice and while every effort is made to describe our goods accurately on sales literature, email and the website, no warranty is given as to accuracy and no responsibility will be accepted for error or mis-description and any resulting loss. Product images and descriptions are listed as examples and exact pantone/CMYK colours cannot be determined on the website, unless an exact colour match is listed.

Quotations

Unless otherwise stated, quotations will be valid for 30 days. We reserve the right to withdraw any quotation in the event of exchange rate fluctuations or supplier increases that significantly affecting Love Branding Limited’s costs, this will be advised to our customers in writing.

Whilst we aim to notify you at point of sale or enquiry, we reserve the right to alter our pricing without notice and refuse or cancel any orders placed on mis-priced products.

Website Prices

Prices shown on this website do not include any origination or carriage charges and are excluding VAT. All prices are for guideline only and subject to viewing of final artwork. Once artwork and full specifications have been finalised, a quotation price will be confirmed by email.

VAT

All prices are subject to VAT at the current rate excluding products which are exempt or which have a zero rating.

Delivery and lead times

Every effort will be made to deliver on time, but any delivery date or lead-time specified is an estimate and no liability is accepted for any loss arising from delay in the production or delivery process of the goods. Delivery prices are based to 1 mainland UK address as standard, deliveries to a non-UK address is available and can be quoted on request.

Express deliveries can usually be arranged subject to additional express fees for printing and/ or delivery. Lead times will be deemed to commence at the date that the we have received the approval of your order and artwork.

Quantity variations

Love Branding Limited shall be deemed to have fulfilled its contract by delivering a quantity within 10% plus or minus (overs or unders) of the quantity of printed goods specified at time of ordering. This is due to the various manufacturing processes that are involved. The goods will be charged for the quantity delivered at the price as agreed.

Claims

Claims resulting from damages, delay or partial or full loss in transit must be made in writing to us within 48 hours of receiving the goods. All complaints of unsatisfactory quality or quantity must be notified to us in writing within 48 hours of receipt of the product otherwise the goods shall be deemed to be satisfactory. You must examine all goods delivered at the time of delivery and confirm receipt. Claims in respect of non-delivery must be made in writing to reach us within 48 hours from the intended delivery date.

Liability

Save in so far as defects in the goods cause death, injury or damage to personal property, our liability for any loss or damage suffered by you in respect of the goods shall be limited to the contract value of the goods. Love Branding Limited can accept no responsibility for loss or damage arising from the supply of goods under this contract unless you have fully complied with the notification of claims procedures set out above. Nothing in these terms and conditions shall affect the right of a consumer.

Cancellation charges

Cancelled orders may be subject to a cancellation charge to cover costs incurred. Cancellation charges can include but are not limited to artwork fees, shipping fees, administration fees, transaction fees, pre-production fees.

Samples

Samples can be supplied upon request and we reserve the right to charge for any samples that incur charges to us.

Overdue accounts

No goods will be delivered on accounts that remain unpaid 14 days after payment is due. Interest may be charged on overdue accounts from the date the account became due until payment is received. This does not prevent us from pursuing payment of overdue accounts at any time after payment becomes due and shall be in addition to and without prejudice to any other rights we may have. We reserve the right to charge for any legal or collection charges where it is necessary to obtain payment of an overdue account through a third party or Court proceedings.

Artwork

Prices quoted include basic artwork costs to manipulate files supplied and to produce a product visual for approval. Design, typesetting and artwork creation is available and will be charged for, and we can add this cost to your quotation.

The PDF visual must be checked thoroughly and signed off, the job will not commence until we receive written approval. You must notify us of any discrepancy in the artwork or order as we DO NOT accept any liability of any post-completion errors or omissions.

Due to the manufacturing process on some items, items printed within the same batch may have a variation of up to 5mm on the final product. Print tolerance refers to the variation of print location in mass production.

Colour variations

Due to the variety of materials and the imprinting processes utilised by Love Branding Limited and its suppliers, no guarantee can be given to match exactly pantone numbers or colour samples provided by the client. Love Branding Limited will endeavour to match as closely as possible to these colour references but cannot be held liable for any further costs that may arise.

Force majeure

Love Branding Limited will not be held responsible for failure or delay in the carrying out of our obligations under the contract arising out of any cause outside our reasonable control or by inability to procure materials or articles except at higher prices due to any such cause and in such circumstances, we shall be entitled by notice to terminate the contract in whole or in part without incurring any liability to you.

Returns and Cancellations

All printed stock is non-returnable due to the bespoke nature of the print. These are considered personalised goods made to your specifications and cannot be re-sold to anyone else. All returns must be pre-agreed in writing.

Logos

The Company names, logos and trademarks that are printed on products shown on this website and any catalogues are reproduced only to demonstrate the effects achieved by the personalisation methods and positions available. This does not necessarily imply that the products have been supplied to or endorsed by the owners of the trademarks featured. These items are not available for resale with these specific logos on them.